Firm Introduction and Overview

Following a distinguished career as a management and computer technology consultant and partner at an international consulting firm, Warren Reid founded WSR Consulting Group, LLC in 1988 a firm specializing Computer Crisis Consulting (assisting parties in turning around large-scale systems projects in trouble, and as Expert Witnesses in Software and Software Project Failure and IP Infringement Litigation Matters.

On this webpage we present:

Who We Are Our Multiple Service Areas Are Interrelated Parts of “Delivering & Maintaining Better IT Products, Projects & Services” Experience and Knowhow in the IT and Software Industries Areas of Expert Testimony Reliance and Trust

Who We Are

WSR Consulting Group, LLC (herein after "WSRcg") is a management consulting company with deep expertise and broad experience in the conduct of systems, software, ERP and internet development/implementation projects and the management of information technology issues.
WSRcg consulting and expert witness teams draw upon a wealth of experience and expertise to give clients, attorneys, and triers of fact powerful insight, foresight and hindsight into information technology issues, projects, challenges and disputes. Our experience, training and expertise enable us to perceive, confirm, and articulate the critical success factors needed to uncover the oftentimes hidden root causes of project slippage and to help set the course to complete the project(s) successfully. WSRcg knows how and which events, actions and intentions make large-scale computer systems projects succeed and what makes them fail, i.e., resulting in unacceptable cost overruns, schedule delays, missing functionality, poor performance, missed stakeholder expectations, and taking on excessive risk. We deliver that knowledge as:

• management consultants during on-going projects, or
• expert witnesses in the course of disputes and litigation.

If a project is going off the rails, we can advise on how to turn it around by following our proprietary methodology: CPR (Cooperative Project Recovery) – Reviving the Drowning Large-Scale IT Project (V2.0) © Copyright 2007 by Warren S. Reid. All Rights Reserved at http://www.wsrcg.com/PDFs/CPRversion2-2008-06-07.pdf. This methodology is based upon years of experience, knowledge and expertise gained in saving (or attempting to save) runaway projects.

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Our Multiple Service Areas Are Interrelated Parts of “Delivering & Maintaining Better IT Products, Projects & Services”

The experience of WSRcg’s senior managers and expert witnesses have shown that a deep understanding and appreciation of the appropriate industry standards and project management and systems development life cycle (SDLC) methodologies regarding how to build reliable, useable, maintainable, function rich and modifiable high-quality systems is equally applicable to successfully:

• building new software applications, ERP systems, Internet systems
• customizing applications and systems
• turning around failing systems and software projects (including ERP systems interfaces to legacy systems)
• getting to the root causes of failure in litigation, i.e., what events happened, which decisions were made and actions taken, why, when, by whom, what were the results of these actions – and how did these actions and results contribute to the disputed areas in the case.

These industry practices, among others, include: PMBOK, SWEEBOK, Method/1, DOD, IEEE, CMMi, ISO 9xxx.

Understanding the reasoning, intent and manner in which to follow and to sometimes thoughtfully deviate from these and other standards is what makes development and implementation projects, system turnaround projects, and IT project failure litigation very similar – and what is very important and necessary to reach successful conclusions – even if these conclusions were not exactly what was originally hoped for or planned.

According to some judges that WSRcg has spoken with, knowing how to explain what has happened in a clear manner and what needs to happen (or needed to happen) from a specific point onward in a way that is actionable by the appropriate project managers/staff, corporate CXOs and/or triers of fact is key to getting your best results.

The expert witnesses at WSRcg have been selected for their thorough hands-on experience and expertise in the critical methodology areas listed below – many or most of which are part of every type of assignment we undertake and every litigation matter we take on AND they know how to communicate extremely well.

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Experience and Knowhow in the IT and Software Industries

Our consulting and expert witness teams excel at what we do because WSRcg draws upon our extensive experience, expertise, knowledge and training as CIOs, CTOs, systems developers, project managers, consultants, investigators, expert witnesses, and as members of high tech company boards of directors.

Accordingly, WSRcg IT consultants and expert witnesses are very strong experts in all facets of large-scale computer and software development and projects, including:

• Systems development & implementation methodologies and project life cycles
• Large-scale project cost and schedule estimation
• Project management, planning and schedule tracking
• Project staffing and executive management
• Risk management and quality management
• Scope management and configuration management
• Contract audits, crisis management and dispute resolution
• Test planning, execution, and acceptance management
• Architecture, design, and software engineering
• Post go-live operations
• Sampling of WSRcg platform & application domain expertise

For An introduction into each of the above areas click Services: IT Consulting Expertise.

In addition to the above IT methodology, management and process areas, WSRcg consulting and expert witness teams have experience and expertise in a wide range of industries and business areas, with a variety of uses of information technology, and on a myriad of systems, hardware, software, and networks including the more popular operating systems on all major platforms.

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Areas of Expert Testimony

WSRcg experts have testified in court and arbitration about the proper and improper implementation of large-scale systems project practices in the following, typically very important, areas:

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Reliance and Trust

Our expert reports and testimony are clear, jargon-free, to the point and persuasive. Hence courts rely on our testimony to determine who's right and who's wrong, and to craft a fair resolution or judgment. We have testified in U.S. Superior Courts, Federal Courts, and the Court of Federal Claims, as well as in mediation and arbitration proceedings in the United States, Asia and Europe. Importantly, our expert opinions and reports have triggered favorable settlements of disputes before the start of court proceedings.
Clients trust us to act as their special technology industry experts and management advisors to help in directing computer systems projects. Technology Steering Committees of company Boards of Directors trust us to give them on-going guidance to plan, create and manage corporate technology and e-business strategies.

In the context of disputes, our insight authoritatively makes clear to the client, jury, court and adversary the actual causes of problems on a project. That insight enables the parties to settle a dispute, and if the dispute goes to court, it helps the court to reach a fair decision. Litigators trust our expertise, listen to our recommendations, act on the good and bad discoveries we make as we perform our work, and heed our opinions.

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Call Warren S. Reid at (818) 986-8842 if you have any questions or wish to discuss your case.

WSR Consulting Group, LLC specializes in the areas of: Computer Failure and Software Failure Litigation and Expert Witness Testimony . Computer Crisis & Software Project Turnaround and Information Technology Consulting . Technology & Software Intellectual Property Disputes & Misappropriation . Internet litigation. We provide computer expert witnesses, expert deposition and expert testimony. Our computer and software experts and consultants specialize in: computer system and software analysis . software project management & estimation . software project quality assurance . computer software selection . system and software requirements gathering & design . software development & coding . computer system and software testing & defect management . data base, data warehouse & file conversions . computer system and software implementation, go-live and maintenance activities . computer system and software failure analysis and root causes. These services are performed for Enterprise Resource Planning ( ERP ) systems, CRM systems, manufacturing and distribution systems and software, commercial applications, POS (Point Of Sale) systems, ticketing systems, government and military systems and software, MIS based systems and more. We have been designated and/or testified as computer failure experts, software failure experts, system failure experts, ERP failure experts, ERP system experts, software project failure experts, system development life cycle (SDLC) methodology experts, software implementation methodology experts, systems integration methodology experts, software project management experts, system valuation and software company valuation experts, and IP experts in U.S., Canadian, Asian, and European courts.

WSR Consulting Group, LLC consultants have been employed in following capacities/engagements: computer expert witness, computer software expert, computer system failure, computer software expert witness, software testing expert, software failure expert, software development expert witness, computer failure expert, software valuation expert witness, software project expert witness, software project failure litigation, project management expert witness, project management forensics expert witness, software expert witness, software performance, hardware performance, project manager, trade secret expert witness, professional liability, unfair competition, copyright infringement, arbitration, litigation, mediation, due diligence investigations, computer technology expert witness, technology expert witness, internet expert witness, e-commerce expert, technical architecture expert witness, technical infrastructure expert, ERP expert witness, CRM expert witness, information technology expert, information technology outsourcing expert, computer outsourcing expert, software outsourcing expert

WSR Consulting Group, LLC provides expert analysis re: software project estimates, computer project staffing, software project management and progress reporting . compliance with applicable commercial and industry standards & methodology (including PMBOK, SWEBOK, IEEE, ISO-9000, Mil-Spec standards, METHOD/1, Big-4 standards) . cost-to-complete analysis . software defect management systems . system, performance and functional testing, and tuning . scope creep and scope change analysis . schedule delay analysis . IT best practices . consultants use of best practices, consulting industry standards, consultants software development methodologies . consultants' ethics

Disclaimer: The information contained on the www.wsrcg.com website is for education purposes and to stimulate thought, discussion and even controversy. Each real life situation is different! Accordingly, every solution must be tailored to the specific facts and situation at hand. Please contact Warren S. Reid, Managing Director, by phone at 818-986-8842 or by email: wsreid@wsrcg.com to discuss the contents of this website further and how WSR Consulting Group, LLC might be able to help you in your circumstances, or seek professional legal, industry, and/or expert consulting advice as applicable before using any of the ideas and materials contained herein. Please be aware that our "Consultants" resumes may be out of date as they are updated only periodically. Any inadvertent errors in resumes are corrected when discovered. Additionally, more than a few words in the IT industry have imprecise or changing meanings; accordingly please contact Warren S. Reid to be sure the services you are looking for are the ones we offer -- even though we may call it by the same or similar name.