WSRcg - More About Us

Following a distinguished career as a management and computer technology consultant and partner at an international consulting firm, Warren Reid founded WSR Consulting Group, LLC in 1988 a firm specializing Computer Crisis Consulting and as Expert Witnesses in Software Failure and IP Infringement Litigation Matters.

Who Are We

WSR Consulting Group, LLC (herein after "WSRcg") is a management consulting company with deep expertise and broad experience in the conduct of systems development projects and the management of information technology issues.

WSRcg knows what makes large-scale computer systems projects succeed and what makes them fail. We deliver that knowledge as management consultants during on-going projects and as expert witnesses in the course of disputes. If a project is going off the rails, we can advise on how to turn it around. If a project has crashed then we can determine the cause and fault. We know how project cost, quality, functionality and schedule interact and why they go awry.

Experience and Expertise in Litigation

WSRcg experts have testified in court and arbitration about the proper and improper implementation of large-scale systems project practices in the following areas:

Contracts

• contract clarity, ambiguity and interpretation
• contractual impact of course of conduct
• distinction of different contract models and business arrangements
• effectiveness of in-project dispute resolution mechanisms

Project Management (PM)

• use of appropriate PM principles
• proper estimation practices
• completeness of project plans
• adequacy of scheduling tracking
• appropriate updates to plans
• accurate and appropriate project progress reporting

Systems Development Methodology (SDM)

• completeness of requirements capture
• appropriate use of and deviation from SDMs
• acceptable systems design practices and solutions and architectures
• compliance with industry standards
• suitability of architecture and hardware
• proper employment of automated tools
• delivery of specified requirements

People

• satisfactory staffing
• adequacy of qualifications
• proper allocation and motivation of resources
• acceptability of personnel turnover
• effectiveness of customer leadership and support
• timeliness of customer decision-making
• implementation and effectiveness of Project Steering Committee

Risk Management

• effectiveness of risk planning, management and control
• sufficiency of quality assurance processes
• sufficiency of quality management oversight
• acceptability of scope creep and scope control
• suitability of crisis management
• root cause of budget and schedule overruns

Acceptance/Implementation

• sufficiency of testing
• adequacy of training and documentation
• acceptability of knowledge transfer
• complete, proper and auditable conversion
• readiness for go-live
• threshold of system’s errors and bugginess
• acceptability and remediation of material defects before distribution/production
• implementation of post go-live operations
• go-live implementation

System Performance/Post Go-Live

• effectiveness of system maintenance/support and IT organization structure after go-live
• system scalability
• meeting of system performance requirements
• system abilities - including: usability, maintainability, scalability, portability, testability, correctability, reliability, recoverability, auditability, security

Intellectual Property

• trade secret misappropriation
• source code and user interface copyright infringement
• idea submission theft
• patent infringement
• trademark infringement

Experience and Expertise in Technology and Management Consulting

Our team excels at what we do because WSRcg draws upon extensive experience, expertise, computer forensics and training as CIOs, CTOs, systems developers, project managers, consultants, investigators, expert witnesses, and as members of high tech company boards of directors. We are experts in all facets of large-scale projects, including:

• Systems Development and Implementation Methodologies, and Project Life Cycles
• Large-Scale Project Cost And Schedule Estimation
• Project Management, Planning and Schedule Tracking
• Project Staffing and Executive Management
• Risk Management and Quality Management
• Scope Management and Configuration Management
• Contract Audits, Crisis Management and Dispute Resolution
• Test Planning, Execution, and Acceptance Management
• Architecture, Design, and Software Engineering
• Post Go-Live Operations

The WSRcg team has experience and expertise in a wide range of industries and business areas, with a variety of uses of information technology. As a result, our team has experience and expertise in a myriad of systems, hardware, software, and networks including the more popular Operating Systems on all major platforms.

Reliance and Trust

Our expert reports and testimony are clear, simple, to the point and persuasive. Hence courts rely on our testimony to determine who's right and who's wrong, and to craft a fair resolution or judgment. We have testified in U.S. Superior Courts, Federal Courts, and the Court of Federal Claims, as well as in mediation and arbitration proceedings in the United States, Asia and Europe. As importantly, our expert opinions and reports have triggered favorable settlements of disputes before the start of court proceedings.

Clients trust us to act as their special technology industry experts and management advisors to help in directing computer systems projects. Technology Steering Committees of company Boards of Directors trust us to give them on-going guidance to plan, create and manage corporate technology and e-business strategies.

Call Warren S. Reid at (818) 986-8842 to discuss your case.

WSR Consulting Group, LLC specializes in the areas of: Computer Failure and Software Failure Litigation and Expert Witness Testimony . Computer Crisis & Software Project Turnaround and Information Technology Consulting . Technology & Software Intellectual Property Disputes & Misappropriation . Internet litigation. We provide computer expert witnesses, expert deposition and expert testimony. Our computer and software experts and consultants specialize in: computer system and software analysis . software project management & estimation . software project quality assurance . computer software selection . system and software requirements gathering & design . software development & coding . computer system and software testing & defect management . data base, data warehouse & file conversions . computer system and software implementation, go-live and maintenance activities . computer system and software failure analysis and root causes. These services are performed for Enterprise Resource Planning ( ERP ) systems, CRM systems, manufacturing and distribution systems and software, commercial applications, POS (Point Of Sale) systems, ticketing systems, government and military systems and software, MIS based systems and more. We have been designated and/or testified as computer failure experts, software failure experts, system failure experts, ERP failure experts, ERP system experts, software project failure experts, system development life cycle (SDLC) methodology experts, software implementation methodology experts, systems integration methodology experts, software project management experts, system valuation and software company valuation experts, and IP experts in U.S., Canadian, Asian, and European courts.

WSR Consulting Group, LLC consultants have been employed in following capacities/engagements: computer expert witness, computer software expert, computer system failure, computer software expert witness, software testing expert, software failure expert, software development expert witness, computer failure expert, software valuation expert witness, software project expert witness, software project failure litigation, project management expert witness, project management forensics expert witness, software expert witness, software performance, hardware performance, project manager, trade secret expert witness, professional liability, unfair competition, copyright infringement, arbitration, litigation, mediation, due diligence investigations, computer technology expert witness, technology expert witness, internet expert witness, e-commerce expert, technical architecture expert witness, technical infrastructure expert, ERP expert witness, CRM expert witness, information technology expert, information technology outsourcing expert, computer outsourcing expert, software outsourcing expert

WSR Consulting Group, LLC provides expert analysis re: software project estimates, computer project staffing, software project management and progress reporting . compliance with applicable commercial and industry standards & methodology (including PMBOK, SWEBOK, IEEE, ISO-9000, Mil-Spec standards, METHOD/1, Big-4 standards) . cost-to-complete analysis . software defect management systems . system, performance and functional testing, and tuning . scope creep and scope change analysis . schedule delay analysis . IT best practices . consultants use of best practices, consulting industry standards, consultants software development methodologies . consultants' ethics

Disclaimer: The information contained on the www.wsrcg.com website is for education purposes and to stimulate thought, discussion and even controversy. Each real life situation is different! Accordingly, every solution must be tailored to the specific facts and situation at hand. Please contact Warren S. Reid, Managing Director, by phone at 818-986-8842 or by email: wsreid@wsrcg.com to discuss the contents of this website further and how WSR Consulting Group, LLC might be able to help you in your circumstances, or seek professional legal, industry, and/or expert consulting advice as applicable before using any of the ideas and materials contained herein. Please be aware that our "Consultants" resumes may be out of date as they are updated only periodically. Any inadvertent errors in resumes are corrected when discovered. Additionally, more than a few words in the IT industry have imprecise or changing meanings; accordingly please contact Warren S. Reid to be sure the services you are looking for are the ones we offer -- even though we may call it by the same or similar name.