WSRcg Blog

Have you been reading and commenting on and contributing to our blog?

Did you know that:

1. The success rate for software development/implementation projects has not exceeded 35% (per the Standish Group’s “Chaos Reports”) during that period?
2. Scrapped software projects accounted for $55 billion in the USA – just a few years ago (per the National Institute of Science & Technology)?
3. The promised cost, schedule and functionality benefits from outsourcing IT have not been realized in 50% of the North American & European companies that use it?
4. Lawsuits between many large software companies, their Fortune 500 customers, and the giant IT consulting/systems integrator firms have grown from virtually nothing into a steady stream of specialized litigation?
   

Is there nothing we have learned during the past 20 years to improve the odds of a successful implementation that meets functional, quality, cost & schedule requirements and ROI, tolerable risk levels & stakeholder expectations?

There sure is! And I’m hoping this blog will become a forum for IT: attorneys and litigators, executives, professionals, and educators to post IT lessons learned, and practical, implementable recommendations and strategies to benefit others.

This is intended to be a blog/forum about IT and IT law now – not the future! We are striving for ongoing, creative and substantive ideas and dialogue, allowing each of us to do a better job and have a more rewarding career in our respective areas of expertise.

Topics will present alternative best practices in many of the business, technical and legal aspects regarding IT management, planning/alignment, budgeting, development, implementation and maintenance. It will uncover some of the secrets for successfully: selecting software and software vendors; implementing ERP systems and integrating enterprise applications; valuing high tech assets; and using IT expert witnesses. And it is my plan to have legal colleagues share: best legal practices for IT contracts; strategies, approaches & lessons learned re litigating/resolving IT disputes; analysis of important IT legal matters & judgments.

A part of today’s posting is excerpted below:

	» Technologically Challenged Lawyer Suspended An attorney was suspended for three months by the Kansas Supreme Court for, among other things, failing to obtain a login name and password to comply with the U.S. Bankruptcy Court's e-filing requirements.1 The respondent-attorney attempted to file a bankruptcy case by submitting paper pleadings rather than e-filing. The bankruptcy court sent Respondent an order advising that petitions and other pleadings must be filed electronically. The court ordered Respondent to attend the required training, pass the examination, and obtain a login name and password within 30 days. Respondent failed to comply with the order. Continue reading "Technologically Challenged Lawyer Suspended" »

Come and blog with us: http://blog.wsrcg.com

WSR Consulting Group, LLC specializes in the areas of: Computer Failure and Software Failure Litigation and Expert Witness Testimony • Computer Crisis & Software Project Turnaround and Information Technology Consulting • Technology & Software Intellectual Property Disputes & Misappropriation • Internet litigation. We provide computer expert witnesses, expert deposition and expert testimony. Our computer and software experts and consultants specialize in: computer system and software analysis • software project management & estimation • software project quality assurance • computer software selection • system and software requirements gathering & design • software development & coding • computer system and software testing & defect management • data base, data warehouse & file conversions • computer system and software implementation, go-live and maintenance activities • computer system and software failure analysis and root causes. These services are performed for Enterprise Resource Planning ( ERP ) systems, CRM systems, manufacturing and distribution systems and software, commercial applications, POS (Point Of Sale) systems, ticketing systems, government and military systems and software, Payment Card Industry (PCI-DSS), Cloud-Computing architectures, MIS based systems and more. We have been designated and/or testified as computer failure experts, software failure experts, system failure experts, ERP failure experts, ERP system experts, software project failure experts, system development life cycle (SDLC) methodology experts, software implementation methodology experts, systems integration methodology experts, software testing and acceptance experts, IT contract interpretation experts (from technical and industry practice standpoints), software project management experts, software and systems development & maintenance estimation experts, system valuation and software company valuation experts, and IP experts in U.S., Canadian, Asian, and European courts. Very deep and strong experience in assessing, selecting, implementing, maintaining and assessing and SAP, Oracle, PeopleSoft, JD Edwards,,Retek, Cerner and i2 ERP systems (including multiple generations and versions; e.g., SAP R/3 and MySAP.com).

WSR Consulting Group, LLC consultants have been employed in following capacities/engagements: computer expert witness, computer software expert, computer system failure, computer software expert witness, software testing expert, software failure expert, software development expert witness, computer failure expert, software valuation expert witness, software project expert witness, software project failure litigation, project management expert witness, project management forensics expert witness, software design and architecture expert witness, software and hardware performance experts, project manager, trade secret expert witness, professional liability, unfair competition, illegal kickbacks in government contracts, copyright infringement, arbitration, litigation, mediation, due diligence investigations, computer technology expert witness, technology expert witness, internet expert witness, e-commerce expert, technical architecture expert witness, HIPAA and PCI-DSS technical infrastructure expert, ERP expert witness, CRM. expert witness, information technology expert, information technology outsourcing expert, computer outsourcing expert, software outsourcing expert, IT and Outsourcing Contracts expert

WSR Consulting Group, LLC provides expert analysis re: software project estimates, computer project staffing, quality, mix and number of project team skills, software project management and progress reporting • Organizational Change Management (OCM) and Business Process Re-engineering (BPR (BPR) necessitated by a new system or software • Compliance with applicable commercial and industry standards & methodology (including PMBOK, SWEBOK, IEEE, ISO-9000, Mil-Spec standards, METHOD/1, Big-4 standards, HIPAA and PCI-DSS standards) • Expert in Systems Development/Systems Engineering Methodologies: (Waterfall, Spiral, Evolutionary Prototyping, Code and Fix, Staged delivery, COTS, AGILE Methods including Scrum, eXtreme Programming, Test Driven Development (TDD), DSDM and more • cost-to-complete analysis • software defect management systems • system, performance and functional testing, and tuning • scope creep and scope change analysis • schedule delay analysis • IT best practices consultants use of best practices, consulting industry standards, consultants software development methodologies • consultants' ethics

WSR Consulting Group, LLC provides consulting and expert opinions regarding data centers including: (1) Data Center Management Consulting: selection, outsourcing, migration, monitoring tools, governance plans, staffing, required certifications, (2) Data Center Environment Consulting: power, HVAC/environmental controls, upgrades, infrastructure,(3) Data Center Operations Consulting: systems monitoring, job scheduling, storage management, technical support, training, documentation, help desk, disaster recovery, contingency plans, offsite hotspots, problem resolution priorities, (4) Data Center Asset Consulting: hardware, netware and software performance and scalability, architecture, policies, standards, procedures, replacement approach, maintenance, fault-tolerance, backup / recovery / restart, (5) Data Center Security Consulting: physical, information, personnel, applications and communications security, and (6) other provided Data Center Managed Services.

Summary of Vertical Industry Expertise

Manufacturing | Distribution (international, warehousing, transportation, logistics) | Financial Services (Insurance, Stock Exchange, Banking) | Restaurant & Fast Food Service (front/back office; Point of Sale - POS systems) | e-business (new economy, internet, web, B2B and B2C, Cloud Computing) | Gaming & Entertainment (LOTTO, lottery, casinos, concert/legitimate theatre subscription and ticketing systems) | Hospital/Healthcare systems/HIPAA | Insurance (marketing, policies, agent fees, claims, etc.) | Military (robotics, smart buildings, complex U.S. Department of Defense (DOD) systems) | Retail (all aspects including front/back office, POS, forecasting, merchandise planning) | Payment Card Industry (including PCI-DSS) | Software and high-tech | Telecommunications | Consumer Electronics | Law Enforcement | Energy, Oil & Gas | Government | Automotive | Membership Services | Publishing

To see a one-page Resume of WSR Consulting Group, LLC as a firm, please click here

Disclaimer: The information contained on the www.wsrcg.com website is for education purposes and to stimulate thought, discussion and even controversy. Each real life situation is different! Accordingly, every solution must be tailored to the specific facts and situation at hand. Please contact Warren S. Reid, Managing Director, by phone at 818-986-8842 or by email: wsreid@wsrcg.com to discuss the contents of this website further and how WSR Consulting Group, LLC might be able to help you in your circumstances, or seek professional legal, industry, and/or expert consulting advice as applicable before using any of the ideas and materials contained herein. Please be aware that our "Consultants" resumes may be out of date as they are updated only periodically. Any inadvertent errors in resumes are corrected when discovered. Additionally, more than a few words in the IT industry have imprecise or changing meanings; accordingly please contact Warren S. Reid to be sure the services you are looking for are the ones we offer -- even though we may call it by the same or similar name.