ERP Failure #3

Press Play for Lesson #3

ERP Failure #3: Actual Case – International Manufacturer Sues Tier-1 Systems Integrator

This real challenged ERP implementation case is an example of how Warren S. Reid approaches his work as an expert witness. Taken from the customer’s point of view, Mr. Reid outlines the case, his analysis, his opinions, and the court's final verdict.

Virtually all failed ERP Software Implementations follow a predictable pattern of: promises made; commitments broken; and a system that is never completed, or fails to meet its agreed-to goals, or cannot be implemented.

The printable transcript of this lesson is available at: http://wsrcg.com/PDFs/Lesson-3-Actual-Litigation-Example-Video.pdf