ERP Failure #6

Press Play for Lesson #6

ERP Failure #6: Actual Case – Plaintiff Sues for $80 Million – We Prove It Works!

This real challenged ERP implementation case centers on a lawsuit brought by the financiers against the developers/implementers. When the speed of the implementation didn’t match the customer’s unreasonable expectations, a lawsuit resulted. Taken from the implementer’s point of view, Mr. Reid outlines the case, his analysis, his opinions, and the final verdict.

Time has shown that virtually all failed ERP Software Implementations follow a predictable pattern of promises made, commitments broken, and a suitable system that is never delivered, fails to meet its agreed-to goals, or that cannot be implemented. This example of a real case shows how Mr. Reid performed his analyses and opined as an expert witness from the developer side of a cancelled ERP development project.

The printable transcript of this lesson is available at: