I. IT Systems/Software Project, Operations & Strategic Consulting
Executive IT Consulting
WSRcg provides timely consulting advice regarding a wide range of computer technology issues and problems. WSRcg has been responsible for overseeing more than 100 systems in 15 industries for companies of all sizes, including overseeing the testing, implementation, acceptance, and development of controls for the LOTTO lottery games for the State of California. We have covered virtually all aspects of computers and technology including:
SDLC - systems development life cycle, (i.e., requirements development; system selection; contracting; establishing qualified project teams; analyzing, designing, programming testing, documenting, converting and implementing successful systems solutions),
working with high-technology companies to raise equity capital and financing,
creating IT Departments and Project Management Offices (PMO),
assisting companies in aligning their long range systems and IT plans with their business strategy,
identifying/implementing recommendations to overcome clashes between and conflicts within the IT constituents (i.e., Acquirers, Vendors, Consultants, Integrators, Users, and In-House IT and Maintenance groups) to establish project success, relationship success and contract success,
assisting companies in developing appropriate high-technology contracts for acquisition, licensing, distribution, development support, and protection of intellectual properties and rights.
General IT Consulting
In addition, as general IT, systems and software consultants, we are frequently asked to:
Assess the “real status” of a computer system or software development/implementation project, including its deliverables & estimates-to-complete,
Evaluate adherence to project management standards and systems development life cycle (SDLC) methodologies & “best practices”, and providing such training to groups as necessary,
Make tactical and strategic recommendations to improve IT department or project staffing, budgeting, organization responsiveness, and alignment with stakeholder needs.
Develop long-range systems plan(s) to compliment the business strategy; review client’s “business case” and adjust as necessary; make recommendations on how to develop/use new software & technologies to improve corporate profits, reduce staff turnover, increase vendor success on new product introductions or managing projects, and reduce costs,
Evaluate go-live and post-go-live defects resolution, maintenance, and help desk systems, processes and procedures,
Evaluate readiness for the product and the organization to bring the software live,
Assess the suitability of project results to the problems it was to address; compare to benefits and costs projected in the business case
Steering Committee Consulting Services
WSRcg also provides IT Steering Committee Services or we act as special consultants to the Technology Steering Committee of the Board in mid-size organizations. With these services, WSRcg's experienced team has bridged the gap for Board members and executive managers who either do not have the time to closely monitor systems development projects in their companies, or who need additional mentoring to understand the complex technology, IT strategic plans, IT and business strategy alignment, IT budget initiatives and requests, and/or critical project issues.
We have acted as a Board’s eyes, ears and support system, to augment the Board’s and executive managements’ crucial oversight on strategic planning projects, software/computer implementations, the consolidation of data facilities, and on massive outsourcing initiatives of IT staff and assets. We have been asked to help assure that the project manager is acting effectively in directing the day-to-day functions of the project team, and has what he needs to be successful. Through this consulting service, WSRcg makes certain that accurate and important project communication flows freely, that risk management practices are in place, that quality control and assurance issues are being addressed, and that roadblocks are not prohibiting progress toward Company and IT objectives.
CPR is a tested and proven four-tier, 13 step model which focuses executive management and project team leaders on very specific assessments to be made and actions to be taken to help turn around, overcome, and compensate for deficiencies in project management, methodology, system technology and functionality, and people skills and issues in live, ongoing projects — before your project is scrapped, your staff is fired or quits, your window of opportunity has closed, and/or you move to litigation!
IV. Software Intellectual Property Litigation Expert Witnesses
In addition to our expert witness services regarding large-scale software, systems and ERP project failures, WSRcg provides expert testimony in high-tech and IT intellectual property (IP) matters: evaluating, analyzing the appropriate documents, testimonies and criteria for determining whether and to what degree a software copyright infringement, trade secret misappropriation, idea theft and/or patent infringement has taken place. We also provide forensic services (such as code comparisons) through managed sub-contractors.
Because today’s software and hardware development environments are dominated by fourth-generation languages, code-generation tools, CASE tools, open source code, expiring patents and reusable objects and components and more, this work requires more skill and judgment than ever before.
WSRcg consultants draw on their broad and deep experience, expertise and education, along with the proper forensic automated tools and a proprietary step-down methodology to flush out critical “similarities” that can uncover and address the tipping points in a case and to determine how, whom, when, what, how much intellectual property may have been misappropriated, infringed, stolen or compromised.
With our extensive experience working with a wide range of software companies, we know how to appraise the value and the long term viability of software companies. WSRcg has developed a proprietary methodology for valuing IT assets, IP assets, and most things “high-tech”.
Developed by Warren S. Reid, Founder of WSR Consulting Group, LLC based upon his MBA studies at The Wharton Graduate School of Finance and decades of experience, experimentation and refinement, this methodology explores and estimates business value based upon in-depth knowledge of the IT, IP and high-tech industries, and applying seven often overlooked criteria in traditional valuation techniques.
Mr. Reid has been invited to teach this method for the past two years at the University of Southern California, in their Graduate School of Engineering. See “There are Six Sides to Every High-Tech Story” for an overview of the methodology.
Brief Explanation of Each Specialty Area in “III. IT, Software & Computer Failure Expert Testimony” Listed Above
Below is a brief description of each of our IT, system and technology litigation specialties presented above, as they focus on somewhat different issues.
IT, computer and software industry expert witnesses: review/explain the evolution of the IT industry, its heroes, visionary companies, breakthroughs, successes and failures, replacement technologies, and disruptive technologies and risks in order to assist triers of fact (judge, jury or arbitration panel) to better understand causes/relevance of disputed areas from an appropriate context and timeline.
Computer failure expert witnesses: review, analyze and opine on why computers or computer systems/components failed to meet specifications and requirements, and determine the root causes and impact of such problems, and possibly the cost to complete that system or technology. (Note: computer/components include: hardware, netware, peripheral devices, mobile computers, wireless networks, satellites, robots, embedded software, smart buildings, medical devices, aviation components, etc.)
Software failure expert witnesses: review, analyze and opine on suitability, functionality, performance “abilities”, and quality of software in relation to its intended purposes, and relevant documentation,
IT product failure expert witnesses: review, analyze and opine on suitability, functionality, performance abilities, mean-time-to-failure and costs-to–repair, proposed contracts, marketing and staffing for a new product launch (hardware, software, devices). Opine on the extent it meets requirements and if the product is flawed, should it be “fixed” or scrapped. Apportion root cases of failure/disappointment to the parties, if and as needed, based on determinations of why the software product was: never completed, ran over-budget, delivered late, missed critical functionality, converted data poorly, put into production before it was ready, crippled by untended-to risks, failed acceptance tests, and generally did not and/or continues not to perform to specifications.
Software project failure expert witnesses: review, analyze and opine on the suitability, contracting and conduct of a project to create and/or implement software – and determine why the software product was never completed, ran over-budget, delivered late, missed critical functionality, converted data poorly, put into production before it was ready, crippled by untended-to risks, failed acceptance tests, and generally did not and continues not to perform to specifications, etc.
Software project management expert witnesses: review, analyze and opine on who and what contributed to project’s success or failure. Determine to what extent and how the work performed and project deliverables were enhanced or hampered by the adherence to, or failure to abide by industry practices & standards, “best practices” (context based), and the agreements between the parties.
IT, computer project and software project estimating expert witnesses: review, analyze and opine on the science and art of estimating effort required for the development of software. Determine and explain the tools, logic, and methodology, and the extent to which these were applied in an appropriate manner to estimate and update project cost, effort, schedule, staffing, and quality estimates.
ERP system experts: (including SAP, Oracle, PeopleSoft, JDEdwards, Cerner, Retek, IBM, Microsoft and other ERP software applications/vendors): review, analyze and opine on the reasons why projects implementing these potentially rewarding, very complex and risk-ridden ERP solutions continue to fail at unacceptable rates (some studies say as high as 50% failure rate) and what can and must be done to prevent failure in the future. In ERP litigation matters we determine which party undertook or failed to undertake specific responsibilities or decisions, or otherwise performed in such a manner as to cause the project to fail (in terms of cause and effect, and degree of responsibility for the success or failure).
Internet failure, e-commerce failure & web systems failure expert witnesses: review, analyze and opine on why internet-based software and informatics technologies either failed outright, or failed to deliver the expected results and performance. Also determine to what extent intellectual properties of the new technologies (mobile, wireless, security, etc.) and new distribution and service methods were affected or misappropriated by a competitor’s actions.
WSR Consulting Group, LLC specializes in the areas of: Computer Failure and Software Failure Litigation and Expert Witness Testimony . Computer Crisis & Software Project Turnaround and Information Technology Consulting . Technology & Software Intellectual Property Disputes & Misappropriation . Internet litigation. We provide computer expert witnesses, expert deposition and expert testimony. Our computer and software experts and consultants specialize in: computer system and software analysis . software project management & estimation . software project quality assurance . computer software selection . system and software requirements gathering & design . software development & coding . computer system and software testing & defect management . data base, data warehouse & file conversions . computer system and software implementation, go-live and maintenance activities . computer system and software failure analysis and root causes. These services are performed for Enterprise Resource Planning ( ERP ) systems, CRM systems, manufacturing and distribution systems and software, commercial applications, POS (Point Of Sale) systems, ticketing systems, government and military systems and software, MIS based systems and more. We have been designated and/or testified as computer failure experts, software failure experts, system failure experts, ERP failure experts, ERP system experts, software project failure experts, system development life cycle (SDLC) methodology experts, software implementation methodology experts, systems integration methodology experts, software project management experts, system valuation and software company valuation experts, and IP experts in U.S., Canadian, Asian, and European courts.
WSR Consulting Group, LLC provides expert analysis re: software project estimates, computer project staffing, software project management and progress reporting . compliance with applicable commercial and industry standards & methodology (including PMBOK, SWEBOK, IEEE, ISO-9000, Mil-Spec standards, METHOD/1, Big-4 standards) . cost-to-complete analysis . software defect management systems . system, performance and functional testing, and tuning . scope creep and scope change analysis . schedule delay analysis . IT best practices . consultants use of best practices, consulting industry standards, consultants software development methodologies . consultants' ethics
Disclaimer: The information contained on the www.wsrcg.comwebsite is for education purposes and to stimulate thought, discussion and even controversy. Each real life situation is different! Accordingly, every solution must be tailored to the specific facts and situation at hand. Please contact Warren S. Reid, Managing Director, by phone at 818-986-8842 or by email: firstname.lastname@example.org to discuss the contents of this website further and how WSR Consulting Group, LLC might be able to help you in your circumstances, or seek professional legal, industry, and/or expert consulting advice as applicable before using any of the ideas and materials contained herein. Please be aware that our "Consultants" resumes may be out of date as they are updated only periodically. Any inadvertent errors in resumes are corrected when discovered. Additionally, more than a few words in the IT industry have imprecise or changing meanings; accordingly please contact Warren S. Reid to be sure the services you are looking for are the ones we offer -- even though we may call it by the same or similar name.